Effective Date: 9/2025
Rail A Dex™ (“we,” “our,” or “us”) values your trust. This Privacy Policy explains how we handle your information when you use our website, mobile app, and related services.
1. Information We Collect
Contact Details: such as name, email address, and phone number when you reach out to us.
Usage Information: searches, clicks, or interactions within our platform.
Location Data: if enabled, we may use your device’s location to show nearby rail-served sites.
Technical Data: IP address, browser type, operating system, and device information.
2. How We Use Your Information
We use the information we collect to:
Provide and improve Rail A Dex™ services.
Respond to your requests (e.g., rate quotes, activation requests, general questions).
Communicate important updates and service notices.
Support safety, security, and compliance with legal obligations.
3. Sharing of Information
We do not sell your personal information. We may share limited details:
With service providers or partners that help us operate our platform.
With rail carriers when needed to process activation or rate requests.
If required by law, regulation, or to protect rights and safety.
4. Data Security
We use reasonable safeguards to protect your data, but no system is 100% secure.
5. Your Rights
You may contact us to access, update, or request deletion of your information at: info@railadex.com.
6. Changes to This Policy
We may update this policy from time to time. The current version will always be posted on our website and app.
Privacy Policy – Rail A Dex™
Terms of Use – Rail A Dex™
By using Rail A Dex™ (“the Service”), you agree to these Terms of Use. If you do not agree, please do not use the Service.
1. Service Purpose
Rail A Dex™ is a reference and request platform for rail-served locations. It helps users explore facilities, request information, and connect with providers.
2. Carrier Authority
All activation requests, rate requests, and service approvals are subject to the decision of the serving rail carrier. Rail A Dex™ facilitates the process but does not control or guarantee carrier actions.
3. User Responsibilities
Provide accurate and authorized information when submitting requests.
Use the Service only for lawful purposes.
Do not misuse or attempt to disrupt the Service.
4. Intellectual Property
All Rail A Dex™ content, logos, and data are owned by Rail A Dex™ and may not be copied, distributed, or used without permission.
5. Disclaimer of Liability
Rail A Dex™ provides the Service “as is.” We are not responsible for errors, delays, carrier decisions, or damages arising from use of the Service.
6. Termination
We may suspend or terminate access if these Terms are violated.
7. Governing Law
These Terms are governed by the laws of the United States and the State of South Carolina.